Essense
Essense is AI-driven software that transforms online user feedback into actionable insights. It enables companies to build products that their customers love by providing a deep understanding of customer feedback. With Essense, companies can always react to the most important customer issues, discover emerging customer needs more quickly and track customer sentiment when launching new products. The software also helps to analyze competitors and understand what customers like or dislike about the competition. Essense solves the problem of analyzing user feedback on a large scale and provides immediately actionable insights.
Essense for fast and precise customer research
The solution is positioned on the market as an AI-driven tool that transforms online customer feedback into action-oriented insights with just one click. Essense helps companies build products that their customers love by providing a deep understanding of customer feedback.
Problem
Analyzing user feedback on a large scale is time-consuming and tiring. Companies need a solution to efficiently and quickly analyze feedback for their products and those of their competitors.
Solution
Essense is an AI-driven solution that transforms online user feedback into actionable insights with a single click. It helps companies build products that their customers love by providing them with a deep understanding of customer feedback.
Result
- Always up to date on the most important customer issues
- Quick identification of emerging customer needs
- Tracking customer sentiment with new launches
- Analyzing customer feedback from competitors
- Understanding customers' likes and dislikes of the competition
- Identify top customer issues faster
- Real-time detection of trend feedback with AI-based notifications
- Uncovering points of friction that affect product quality
- Understanding how to communicate and sell better with potential customers
- Identifying barriers to buying during sales calls
- Linking the needs of potential customers with product features
- Understanding the preferred sales language of potential customers
Essense provides an effective solution for analyzing user feedback at scale and enables companies to gain instantly actionable insights. It integrates seamlessly with companies' feedback sources.
“A gem in the crowd — that's what a customer calls Essense in the G2 Reviews!”mentioned benefits
- Ease of use: Simple interface with intuitive operation.
- customer service: Quick and helpful support.
- Efficient reporting: Customizable real-time reports.
mentioned disadvantages
- Restricted features: Not all features are available.
- price: A bit pricey for small businesses.
- Compatibility issues: Minor issues with older operating systems.
For more information, visit the official website of Essense.
