Capsule

Capsule for small business owners, sales managers and customer relationship managers

The solution positions itself on the market as a simple yet powerful CRM tool that allows companies to manage contacts, increase sales, and build long-term relationships. Capsule was founded in 2009 after the founders were dissatisfied with existing CRM services, which were either too simple or too complex for most companies. Capsule provides a modern CRM solution that helps companies stay organized, learn more about their customers, build strong relationships, and make the most of sales opportunities while minimizing user input. The solution is used by thousands of companies worldwide and is based in Manchester, UK, a city with a creative soul and a history in science and industry.

Unique market insight

Capsule CRM provides a simple and easy-to-use CRM solution specifically designed for small businesses. Unlike other CRM tools, which are often cluttered and complex, Capsule focuses on the essential features that companies need to manage their contacts, streamline sales processes, and build strong customer relationships. The solution offers excellent value for money and outstanding customer support, making it an attractive choice for small businesses.

Alternatives

Compared to other CRM tools, Capsule CRM stands out for its ease of use, simplicity, and efficiency. Many other CRM tools are often overloaded with features that are not used by most companies and therefore only cause confusion. Capsule, on the other hand, offers an intuitive user interface and focuses on the features that companies really need to streamline their sales processes and build strong customer relationships.

Perfect world

In an ideal world, Capsule CRM provides small business owners, sales managers, and customer relationship managers with an easy-to-use solution that enables them to effectively manage contacts, track sales opportunities, and build strong customer relationships. The solution integrates seamlessly with other tools and platforms, offers comprehensive analysis and reporting functions, and enables easy team collaboration. Capsule CRM helps users stay organized, work efficiently, and run their businesses successfully.

Problem

Companies need a simple and efficient CRM solution that helps them maintain customer relationships, manage sales processes, and make the most of sales opportunities.

Solution

Capsule CRM provides a simple yet powerful CRM solution for businesses of all sizes. With Capsule, companies can manage contacts, customize sales pipelines, generate meaningful reports, and automate workflows.

Result

With Capsule CRM, companies can better organize their customer relationships, generate more sales, and save time. The user-friendly interface, effective pipeline management, and extensive analysis functions help companies optimize their sales processes and be successful.

What stands out about Capsule CRM in G2 reviews is their focus on simplicity and efficiency, which is highly appreciated by users. Benefits mentioned

• Easy to use: User-friendly interface and intuitive operation.
• Pipeline management: Manage and predict sales processes effectively.
• customer support: Excellent support and quick customer service response.

Disadvantages mentioned

• Limited integration: Some users complain about limited integration options.
• Email attachments: Requires manual deletion of unnecessary email attachments.
• Lack of analytics: Demand for advanced analytics capabilities for the sales pipeline.

For more information, visit the Official website of Capsule.